HelpBasePro download

"A pioneer, features designed for professional help desk software to collect."
Here features and service requirements for this support HelpBasePro winning an election is possible to make a solution.
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Data requirements and scale as small HelpBasePro Microsoft SQL Server with the requirements of this high-volume data for the Microsoft Desktop Engine (MSDE) use.
Ticket requests must be placed in queues HelpBasePro will provide. This workflow can help supervisors, managers or queue allows coordinators to assign work accordingly. Areas and very useful for you to keep queues can be defined, for example, department manager of the team qualified for distribution to individual tasks can Take Control.
Secure user authentication uses encrypted HelpBasePro users password never sent over the network or stored in the database without a password!
Managers and operators for you HelpBasePro lets users specify. This is the user later changes to key parts of which system is useful for controlling who has access to management functions definitions.
To be as flexible as HelpBasePro you want. Initially, some pre-defined options, and will install the system quickly to continue. However, a new category, or for example if you want to introduce a new queue, you can do to meet your needs. The priority you assign the status of your request to assign a ticket for all levels can be customized by you completely!
Features in the auto service level management capabilities that ease the ticket requests. If you are missing because of a current ticket and passes, ticket automatically review and further action may be candidates for communications climbed.
Both incoming and outgoing e-mail HelpBasePro or using POP or IMAP protocol, or both will process. Now you can download free HelpBasePro 2.5.4.